Protecting Business Value Through Operational Excellence
We Wrote the Handbook on Protecting Your Business From IT Related Failures.
As your organization grows in size so does its dependence on IT. High churn rates, unacceptable levels of poor client experience or below industry average profit margins may point to technology as the cause of or having a contributing role. An optimized proactive command center can help improve your customers experience by fixing issues before they become visible to the customer and preventing poor code or untested applications from going into production, where they will do more harm than good.
Latest blog post:
Improving the monitoring process - Smart Enterprise Exchange
In the media:
Securing home networks for telecommuting - Dell's Tech Page One
Are Attacks by government the next big threat? - Dell's Tech Page One
Milford company seeks to cure other businesses' digital hiccup - Pocono Record
Customer service begins with IT basics - Smart Enterprise Exchange